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Differentiating delivery:
[ Most people have a story to tell about a new toy that missed a birthday, a gift too late for a wedding or some other frustrating failure of online order delivery. Many of these storiesend with: “I won’t be shopping there again.”
And as delays increase, so does the number of dissatisfied consumers.
This issue became painfully obvious for eTailers over the most recent holiday season as higher than expected online orders overwhelmed several delivery services1 and led to thousands of angry customers and cancelled orders.2]
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Connecting the world.
A connected world is a better world.
ALL OVER THE WORLD, FedEx is making connections and turning promise into reality.
Handing off a lifesaving medication the same day it was ordered. Designing comprehensive supply chain solutions for complex fulfillment needs. Delivering online orders of handcrafted goods from all over the world to your community, and from your community to the world. Connecting people with goods, services, ideas and technologies creates opportunities. Opportunities that build jobs, generate prosperity and lift communities to higher standards of living. That’s why we champion solutions that redefine how the world is connected:
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LOGISTICS TREND RADAR
Delivering insight today. Creating value tomorrow!
“Staying ahead of the curve requires inspiration, innovation, and a commitment to explore new trends early on. This industry-acclaimed Logistics Trend Radar helps DHL and our customers to prepare for tomorrow’s challenges and opportunities, and to shape the logistics of our future.”
When looking back at some of the biggest trends from the past, it’s interesting to see that some but not all had significant impact on logistics. What about the others; why weren’t they cut out to influence logistics to the same extent? Trends are notoriously difficult to predict.
It’s hard to know in the moment which trends will have a lasting impact and which ones will be nothing more than a short-lived fad.
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Deutsche Post DHL Group
Delivering eCommerce
Investor Relations
DEUTSCHE POST DHL GROUP IS THE GLOBAL LEADER OF THE LOGISTICS INDUSTRY. OUR UNIQUE NETWORK CONFIGURATION IS A STRONG FOUNDATION
FOR FUTURE GROWTH. WE TURNED INTO A TECHNOLOGY COMPANY TO REDEFINE PARCEL DELIVERY. INDIVIDUALIZING PARCEL DELIVERY ON THE LAST MILE IS THE
ULTIMATE DIFFERENTIATOR.
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The future of the logistics industry
The trick to seeing the future… is knowing where to look for it.
PwC’s future in sight series brings together our insights and perspectives on the disruptive forces we believe will have a transformative impact on the future.
Like most other industries, transportation and logistics (T&L) is currently confronting immense change; and like all change, this brings both risk and opportunity. New technology, new market entrants, new customer expectations, and new business models.
There are many ways the sector could develop to meet these challenges, some evolutionary, others more revolutionary. In this paper we discuss four key areas of disruption logistics companies need to focus on now, and explore some possible futures of the industry.